Defining a new organizational structure
Simplifying management layers and increasing efficiency
Transformation Officer
2023
Background
FRISS as a company has grown extensively since its series A investment round back in 2017. During that time many organizational layers were created to facilitate and manage the growth of the company. The result was an organization with too many management layers and decisions that often had to be carried through too much bureaucracy to finally get approval. The objective of the new organizational structure was to reduce management layers and create an efficient company structure which empowered the staff on the floor.
Challenge
The current org structure had too many management layers increasing overhead and reducing decision making velocity. A clear lack of ownership prevented strategic project from being executed.
Solution
During this time, I directly reported to Executive leadership and was the chair of the senior leadership team. As transformation officer I was tasked with defining and finding the best possible structure that would meet the goals of FRISS. Furthermore, once defined, I was also tasked with implementing the new structure and managing the implementation.
Results
In 2024 a new senior leadership team (SLT) was implemented at FRISS which reduced the number of SLT members by 50%. Furthermore, 3 new departments were created out of existing other departments. These new departments all had new missions and objectives, which further aligned to the overall objectives of FRISS. The responsibilities of each head of department were clearly defined and the day-to-day operational decisions are made in the SLT, reducing turnaround time.