European Tier-1 Insurance company
Anti-fraud software implementation across multiple European subsidiaries
Lead Implementation Consultant
2016
Background
A tier 1 insurance company based in the Netherlands needed an anti-fraud solution for its European subsidiaries. The company issued a tender to which FRISS had to respond.
Challenge
Connecting to multiple core systems and external data providers is always a challenge. This was exacerbated by limited resources in their IT department. Making sure to consistently show solid business results was imperative to the senior stakeholders and allowed us to advance the project at every stage.
Solution
As part of the tender, I executed the initial Proof of Concept which ultimately allowed FRISS to win this business. I then executed the implementation of the FRISS solution in their claims and underwriting processes with the help of only one other team member. I led the implementation efforts, aligning client expectations and requirements, writing user stories and building all necessary configurations.
Results
The FRISS solution went live on time and budget and showed immediate value to the company’s business. By not renewing the policies of known fraudsters, the insurance company saw an immediate multi-million euro savings.